AI in focus

AI in focus



Each year, consulting firm Gartner evaluates and ranks emerging technology trends through its Hype cycle for emerging technologies. Through the analysis of more than 2,000 technologies and application frameworks, Gartner extracts a concise selection of emerging technologies “must know” and have the potential to deliver transformational benefits over the next two to ten years. That is to say, they will give rise to new ways of producing and lead to major changes in the dynamics of their sector.

Artificial intelligence at the top of expectations

In its 2023 edition, Gartner places AI at the top of the “peak of expectations” (see image of one) and especially generative AI. This position highlights the potential transformative impact of Generative AI on business and society over the next two to five years. Since the emergence of ChatGPT and tools derived from deep learning, this technology has raised high expectations, but still faces technical and ethical challenges while fitting into the bigger picture of emerging AI.

“The popularity of many new AI techniques will have a profound impact on business and society”said Arun Chandrasekaran, VP Analyst at Gartner. “Huge pre-training, AI models, viral adoption of chatbots, and proliferation of generative AI tools herald a new wave of workforce productivity and machine creativity. » Various AI technologies could especially have a major impact in improving customer experience, business decision-making, or creating sustainable competitive differentiation.

Beyond artificial intelligence, three other major themes in emerging trends

Of course, AI isn’t the only area where emerging technologies will play a big role in the coming years. Melissa Davis, also VP Analyst for Gartner, emphasizes the importance of directing attention to other areas with transformational potential. “While all eyes are on AI right now, CIO and CTO attention should also be on other emerging technologies”, explains. This includes technologies that improve the developer experience (through API-centric development, for example), drive innovation through the ubiquitous cloud, and move toward human-centric security and privacy.

However, most of these technologies are only in an early stage of development, which can lead to uncertainties about their evolution. However, despite the risks associated with their implementation, they offer significant benefits for early adopters. AI, cloud computing, human-centric security are all assets for companies which, for those who manage to integrate these emerging trends into their strategy, could benefit from sustainable competitive advantages, concludes Gartner.



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